Examples of Conflict Resolution Skills Communication and active listening skills used by a staff representative to define the type of conflict between supervisor and subordinate. The manager encourages empathy by asking employees who are in conflict to explain how one might feel in situations of conflict.
Video : Workplace conflict resolution skills
What are the 4 skills for resolving a conflict?
The ability to resolve conflicts effectively depends on your ability to: On the same subject : Workplace conflict resolution training.
- Manage stress quickly while you are awake and calm. …
- Control your emotions and behavior. …
- Pay attention to the ideas expressed as well as the words of others.
- Note and respect differences.
What is conflict resolution skills? Conflicts in the workplace can occur when two or more parties have different goals, ideas, or approaches. Conflict resolution is the process of resolving those differences and finding common ground that enables all to work together peacefully.